contact
contact & disclosure
Talk to an AI trust engineer.
Inbound enquiries land in engineering, not sales. The first response will be from someone who can answer a question about AI evidence workflows, model governance, HSM provisioning, firmware update paths or attestation latency under load — not a calendar link. We aim to acknowledge engineering enquiries within one working day, and security disclosure within four hours.
Channels.
- engineering@3dcipher.com
- Technical enquiries, evaluation requests, integration questions, partnership conversations. Plain text encouraged; PDF decks discouraged. PGP optional but appreciated.
- security@3dcipher.com
- Responsible disclosure of vulnerabilities. PGP strongly preferred — key fingerprint
0741 9C12 BBEA 4E62 1330 7C5D AE08 5F19 88B0 2E44, published on manifest.html. We acknowledge within four hours during UK working time and within one working day otherwise. - regulators@3dcipher.com
- Regulator and competent authority inquiries. We respond on priority and will produce a redacted evidence package on request. If you are a customer's notified body, please CC the customer's nominated security contact.
- oncall — production support
- For 3DCIPHER customers under standard support contracts, the on-call number is bundled in the deployment runbook. Out-of-contract escalations should reach engineering@ first.
Or write directly.
If email is not your preferred channel, the form below opens an engineering ticket. We do not connect this form to a CRM and there is no email automation that follows up; the only thing the form produces is a ticket that a real engineer reads.
privacy
We do not run analytics on this site. There is no third-party JavaScript on any page. Server logs are retained 30 days for operational purposes and are not used for marketing analytics. The form opens your local mail client; we receive your message only when you send it.
Company information.
- legal name
- CIPHERSPHERE TECHNOLOGIES LTD
- trading as
- 3DCIPHER
- registered in
- England and Wales
- company number
- 15589792
- incorporated
- 24 March 2024
- status
- Active
- type
- Private limited company
- SIC
- 62020 — Information technology consultancy activities
- registered office
- 85 Great Portland Street
First Floor
London, W1W 7LT
England - regulatory contact
- regulators@3dcipher.com
- data protection
- dpo@3dcipher.com
ICO registration on request - filing history
- incorporation document (PDF)
registration record (MD)
How not to reach us.
To save everyone time, we are honest about what does not work:
- Cold sales outreach. We do not buy lead-generation lists, we do not respond to "synergy" emails, and we will not enter into a partnership conversation that begins with a slide deck. If you have a relevant product, send a one-paragraph explanation to engineering@ and we will respond.
- Generic enquiries via social media. We do not staff social platforms with engineering response. Use email.
- Anonymous vulnerability reports without reproduction steps. We take security disclosure seriously, but we cannot triage a report that says "you have a bug somewhere" without specifics. Please include enough detail for us to reproduce.
- Investor enquiries to engineering@. We are not currently raising; if our posture changes, that will be a published statement, not an email reply.